FAQs

Here you’ll find answers to common questions about Print Trail. Click on a question to reveal the answer.

Which countries can my books be delivered to?

We ship to most countries worldwide:

Argentina, Australia, Austria, Belgium, Bermuda, Brazil, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe (French), Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Latvia, Lithuania, Luxembourg, Macao, Malaysia, Malta, Marshall Islands, Mexico, Micronesia, Netherlands, New Zealand, Northern Mariana Islands, Norway, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Reunion (French), Romania, Russian Federation, Saint Barthelemy, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vietnam, Virgin Islands, Virgin Islands (British)

What set up costs are involved?

Set up costs depend on your requirements, as we offer many options and each client is different. If you’d like a custom quote, please request a custom quote.

I already sell my book elsewhere, why would I need Print Trail?

Print Trail can be used alongside any other sales channels you already have in place. Print Trail is designed to allow you to sell direct to customers, without having to pay retailers a commission, and without having the hassle of storing product and shipping orders.

How much does it cost?

Print Trail has a low monthly fee, which is based on the number of products you sell. We also agree with you a cost per copy of each book / publication we deliver to your customers. The price varies depending on a number of factors including size, number of pages, colour/black-only print, and more. Shipping and fulfilment costs are paid by your customer. See the How it Works page or request a custom quote now.

Do you have software and do I get a log in?

Yes, we have software for managing your products and orders. Currently, the web portal is only for warehoused stock. We are working on releasing an update to include print-on-demand in our web app, and in the meantime print-on-demand orders are managed via other software.

With our software, you can add orders individually and in bulk (CSV import), track order progress, manage your products, and invite team users.

 

I already have a website, is Print Trail for me?

Yes! Print Trail can happily coexist with your existing website. Your Print Trail site can live on a subdomain (eg shop.yourdomain.com) and it can use your logo and branding, eg colours. If you already have an e-commerce site, talk to us about integrating your website with Print Trail.

What type of books can be printed?

We have two ways of printing – print-on-demand (printed to order) or standard bulk printing. With print on demand we can print softcover, hardcover, full colour, mono (black), perfect bound, saddle-stiched (stapled). With bulk printing we can print any type of book. Contact us for more info.

Can I sell in my currency?

With Print Trail you use your own e-commerce website to sell directly to your customers. So, you can sell in any currency of your choosing and, unlike with Amazon and other marketplaces, your customers are … yours.

If you need help creating an e-commerce store to sell your books and publications, we can help. Contact us for more information.

 

Where will my book be stored?

Print-on-demand & fulfilment

Print-on-demand products are kept in digital format on our system, and only printed when a customer orders. Your titles can be printed on demand in two locations worldwide: US and UK. Orders will be printed and despatched from the location nearest to each customer’s shipping address.

Warehouse & fulfilment

Warehoused books can be stored in the US and/or UK. Orders will be shipped from the in-stock warehouse nearest to each customer’s shipping address.

 

 

Can you help with artwork, typesetting and editing?

Yes, we can help with all aspects of print production, from copyediting to design and layout. Just ask πŸ™‚

Who is the team behind Print Trail?

Print trail is run by Consilience Media, a publishing and digital agency in the UK, in conjunction with partners across the world. We have been involved in publishing and and selling online since 2001. Learn more about us.

Got more questions? Just ask – we’re happy to answer πŸ™‚